NEMT, Paratransit & School Transportation Software, Built to Scale
NEMT Cloud Dispatch helps transportation providers manage trips, drivers, routes, billing, and broker workflows from one cloud platform — now with dedicated support for paratransit operations and K-12 school transportation.
One platform for NEMT, paratransit, and school transportation — built to scale from solo operators to multi-vehicle fleets.
Live integrations with Modivcare, MTM, Kaiser Permanente, Access2Care, Alivi, VectorCare, and more
Transparent pricing from $49.99 per month — no setup fees, no contracts, no per-trip fees.
Integrated with the brokers that matter most to your business
One platform for the three industries that move real people
Most transportation software is built for one industry. We built NEMT Cloud Dispatch for three. NEMT, paratransit, and school transportation share more than they differ — every operator deals with scheduling, dispatch, driver management, billing, and reporting. The differences live in the details: broker integrations for NEMT, ADA compliance for paratransit, special needs and route-based runs for K-12 school transportation. We handle all of it on one platform, with one login, one billing system, and one reporting suite
Non-Emergency Medical Transportation (NEMT)
The full workflow from broker trip import to invoicing — built for NEMT providers serving Medicaid, Medicare Advantage, and private-pay riders. Integrated with Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, and every major broker. Trusted by NEMT providers ranging from solo operators to fleets of 50+ vehicles.
Paratransit
ADA-compliant paratransit operations with demand-response scheduling, eligibility verification, and the reporting structure transit agencies and contractors need. Whether you operate paratransit as part of a public transit agency, a contracted operator, or a private NEMT business, the same platform handles your trips.
School Transportation
Route-based transportation for K-12 districts, schools, and school transportation operators. Special needs students, IEP accommodations, route-based morning and afternoon runs, fixed driver schedules with break options, early pickup, zero-period, and early-dismissal routes — all handled natively. Built for districts coordinating across multiple schools.
Run daily transportation operations from one platform
Most transportation software is built for one industry. We built NEMT Cloud Dispatch for three. NEMT, paratransit, and school transportation share more than they differ — every operator deals with scheduling, dispatch, driver management, billing, and reporting. The differences live in the details: broker integrations for NEMT, ADA compliance for paratransit, special needs and route-based runs for K-12 school transportation. We handle all of it on one platform, with one login, one billing system, and one reporting suite
NEMT software features built for every part of your operation
NEMT Cloud Dispatch ships with eleven dedicated capabilities, each designed to solve a specific operational problem. Use them as a complete platform or focus on the modules that matter most to your operation. Click any capability below to see how it works in detail
Dispatching Software
Assign trips, manage cancellations, no-shows, and driver updates from a single dashboard with real-time visibility into every active trip. Built for fast-moving NEMT operations where the schedule changes by the hour.
Scheduling Software
Plan and organize future and recurring trips in advance to reduce manual work and improve daily operational efficiency. Handles dialysis runs, recurring medical appointments, and one-time bookings in the same scheduler.
Routing Software
Optimize trip routes using GPS-based planning to reduce delays, fuel costs, and missed pickups. Multi-load routing groups compatible trips automatically to maximize vehicle utilization.
Invoicing & Billing Software
Convert completed trips into accurate invoices and speed up claims processing with fewer manual billing errors. Supports 837P, CMS 1500, and broker-specific billing formats.
Driver App
Provide drivers with real-time trip updates, pickup details, navigation, and communication tools to ensure smooth trip execution. Available on iOS and Android.
Brokerages Management
Connect with broker systems to import trips, generate invoices, and manage workflows with reduced manual effort. Live integrations with Modivcare, MTM, Kaiser Permanente and more.
Fleet Management
Track vehicles, driver behavior, speeding incidents, and maintenance schedules to improve fleet performance and safety. Custom alerts for inspections, license expiries, and registration documents.
Facility Portal
Allow hospitals, dialysis centers, and care facilities to create trips, track status, and manage transportation requests in real time through a secure portal. Cuts the call volume your dispatch team handles.
HR Management Software
Manage staff records, attendance, time tracking, certifications, payroll periods, and clock-in/clock-out in one centralized system. Built for the HR realities of NEMT operators.
VoIP
Cost-effective phone communication with call recording, contact management, and notes for better coordination between dispatchers, drivers, and customers.
SMS Gateway
Send instant SMS alerts for trip confirmations, updates, reminders, and rider notifications to drivers, dispatchers, and clients. Reduces no-shows and missed pickups.
Integrated with the brokers your business depends on
Your business depends on getting trips from brokers, completing them on time, and getting paid. NEMT Cloud Dispatch integrates directly with the brokers that matter most. Trips import automatically. Status updates push back. Claims generate without manual entry. The brokers we integrate with:
NEMT Brokers live integrations
Modivcare (formerly LogistiCare) the largest NEMT broker in the United States, managing more than 35 million trips annually across 30+ states
MTM (Medical Transportation Management)one of the largest privately held NEMT brokers, with 25+ million trips annually across 35+ states
Kaiser Permanente direct integration with Kaiser's transportation system for member trips
VectorCare healthcare logistics platform connecting providers, payers, and transportation
Access2Care NEMT broker focused on rural and underserved markets, now part of MTM
Alivi NEMT and supplemental benefit broker for managed care organizations
HBSS Connect Corp brokered transportation technology operator behind major regional programs
Software Platform Partners
QRyde transportation management software platform; data exchange supported for joint operations
Don't see your broker on the list?
Custom broker integrations are available. Most new broker integrations launch within 30-60 days of contract signature.
Why transportation providers choose NEMT Cloud Dispatch
Easy team adoption
Get started faster with onboarding and training that helps dispatchers, drivers, and office staff use the system confidently from day one.
Cloud access anywhere
Manage trips, schedules, and operations from the office or on the go with secure web-based access from any device with an internet connection.
24/7 support for daily operations
Dispatch never sleeps and neither does our support team. Get help when your team needs it so dispatch, billing, and trip workflows keep moving.
Built for your workflow
Customize the platform to fit your operation instead of forcing your team into rigid processes. Software customization available on request.
Multi-industry coverage
One platform handles NEMT, paratransit, and school transportation. Operators expanding into adjacent markets don't need a second system.
Transparent pricing
Published pricing, no setup fees, no contracts, no per-trip fees. What you see is what you pay.
Designed for growth
Use one platform to support more trips, more drivers, and more operational complexity as your business expands. Solo operators today, multi-vehicle fleets tomorrow.
Transparent pricing that scales with your fleet
No setup fees. No contracts. No per-trip fees. Three pricing tiers cover every fleet size from solo operator to growing enterprise. Software customizations available on request at $95 per hour.
Compared to the rest of the industry:
At 10 vehicles, NEMT Cloud Dispatch costs roughly half of Bambi at $69 per vehicle and beats Route Genie at $50 per vehicle. At 20 vehicles, the per-vehicle cost drops further. Pricing built for operators who actually want to scale.
Trusted by NEMT, paratransit, and school transportation operators
Frequently Asked Questions
NEMT software is a platform that manages the operations of non-emergency medical transportation providers — scheduling trips, dispatching drivers, optimizing routes, integrating with brokers like Modivcare and MTM, generating invoices, and reporting on performance. NEMT Cloud Dispatch is a cloud-based NEMT platform built for providers from solo operators to multi-vehicle fleets.
Three things. First, we cover NEMT, paratransit, and school transportation in one platform — most competitors only do NEMT. Second, our pricing is transparent and starts at $49.99 per month, with no setup fees and no contracts. Third, we have direct integrations with the brokers that matter most, including Modivcare, MTM, Kaiser Permanente, Access2Care, Alivi, VectorCare, and HBSS.
Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, and HBSS Connect Corp. We also support data exchange with QRyde. Custom broker integrations are available on request — most new integrations go live within 30-60 days.
Three pricing tiers: Solo Operator at $49.99 per month for 1 vehicle, Small Fleet at $149.99 per month for up to 5 vehicles, and Growth at $149.99 plus $39.99 per additional vehicle beyond five. No setup fees, no contracts, no per-trip fees. Software customization available at $95 per hour.
Yes. The underlying workflow is the same across all three: schedule trips, dispatch drivers, complete service, bill, and report. The differences live in the details — broker integrations for NEMT, ADA-compliance and demand-response for paratransit, route-based runs and special needs for school transportation. NEMT Cloud Dispatch handles those differences within a single system, so operators with multiple business lines run everything from one login.
Most operators are running their first live trips within 1-2 weeks. Full migration of historical data and broker integration setup typically completes within 30 days. We provide hands-on onboarding for dispatchers, drivers, and office staff so the team is confident before going live.
Yes. Patient data is handled according to HIPAA requirements, with encrypted storage, role-based access controls, audit logs of every action, and signed Business Associate Agreements available for healthcare clients. Driver and trip data are protected with the same standards.
Yes. The NEMT Cloud Dispatch driver app is available for iOS and Android. Drivers use it for trip manifests, turn-by-turn directions, pickup and drop-off confirmation, real-time communication with dispatch, and pre-trip vehicle inspections. Works offline and syncs when connection returns.
See NEMT Cloud Dispatch in action
The fastest way to know whether NEMT Cloud Dispatch fits your operation is a live demo. We will walk through the workflow with your scenarios — your broker contracts, your fleet size, your billing setup — and answer every question you bring. No sales pressure. No contract pressure. Just a clear look at how the platform runs day-to-day operations.
Prefer to talk first? Call (623) 226-8966 or [email protected]
NEMT Cloud Dispatch is a featured product of Hybrid IT Services, Inc specifically designed and tailored according to the requirements of non-emergency medical transportation.
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